Frequently Asked Questions
About GearUP
What is GearUP？
How does GearUP reduce ping？
Is GearUP safe to use?
What is 'Adaptive Intelligent Routing' technology？
More About GearUPBoosting issues
Boosting fails with error codes
3001x error
40008 error
Optimizing and resetting local network settings
30006 error
Stuck in "loading"丨Stuck when stopping acceleration丨Program not responding
80001 error
40010 error
40001/40002/40003/40005 error
30001/-30001 error
50001 error
50002 error
50003 error
50004 error
691 error
50005 error
Tutorials
How to use GearUP (for first-time users)？
How to submit a problem or feedback?
How to find my UID?
Self-diagnosis and Troubleshooting Guide
Unable to switch accounts? Login failed?
How to uninstall virtual network adapter?
No membership received after payment completed
How do I manually reset my local network?
How to change the game path?
How to switch modes？
More TutorialsHYPEREV Gaming Router FAQs
Who Can I Contact About Buying HYPEREV?
Where Can I Buy HYPEREV?
What Should I Do If I See An "IP Address Conflict" When Configuring My Console After Starting Acceleration On PC?
What Should I Do If the Acceleration Fails or My Console Loses Connection After Configuring the Network as Instructed in the App?
Which Router Models Are Available in Collaboration with GearUP?
More HYPEREV Gaming Router FAQsCan't find what you're looking for?
CONTACT US