What Should I Do If the Acceleration Fails or My Console Loses Connection After Configuring the Network as Instructed in the App?

Please ensure that your PC and gaming console are connected to the same network. Try switching the network connection method (wired to wireless, or vice versa). Try restarting your router, PC, and gaming console (including PS, Xbox, Switch, etc.). If the issue persists after restarting, please follow the instructions provided in the links below:

• https://www.gearupbooster.com/support/playstation-boosting-instructions.html
• https://www.gearupbooster.com/support/xbox-boosting-instructions.html
• https://www.gearupbooster.com/support/nintendo-switch-boosting-instructions.html

If you still can't boost, feel free to submit a feedback request through the app, and our team will review and answer  within 24 hours.