The E:0-e9 Error Code In Forza Horizon 6 Is Not a Network Issue: What You Should Do

The E:0-e9 errors in Forza Horizon 6 stem from several main causes:

1. Windows Gaming Services component corruption
2. Local game files corruption
3. Local save data corruption
4. Cloud save sync interruption or unsynced across multiple devices
5. Outdated system or driver versions

Although the error may be accompanied by a “LOAD FAILED” message, it is not actually a network connection issue, so don’t waste time troubleshooting your network.

Below we’ll look at the solution for each problem.

Fix Game Services Component

Reset the Game App (Windows Store / Xbox Version):

1. Open Windows 11 Settings → Apps → Installed apps, then search for Forza Horizon.
2. Click the right-side ···, choose Advanced options.
3. Click Repair first, wait for it to finish, then restart the game and test.
4. If Repair doesn’t work, return to the same page and click Reset (note: Reset will clear local temporary cache; on first launch the game will automatically re-download saves from the cloud).

Reset / Update Gaming Services:

1. Right-click the Start menu and choose Terminal (Admin) or Windows PowerShell (Admin).
2. Enter the following command and press Enter:

get-appxpackage *Microsoft.GamingServices* | remove-AppxPackage -allusers

3. After the command finishes, open the Microsoft Store and reinstall Gaming Services via the following link: ms-windows-store://pdp/?productid=9MWPM2CQNLHN
4. After installation, restart your PC, then launch the game and test the connection.

Verify Local File Integrity

• On Steam: Right-click Forza Horizon 6, choose Properties → Local Files → Verify Integrity of Game Files.
• In the Xbox app: Click the game, click the “…” menu, select Manage, then Files, and finally choose Repair.

These methods quickly check for missing files and will download and replace them. If you frequently force-shutdown your PC or encounter errors during installs/updates, check file integrity first.

Fix Save Data Issues

Whether the problem is corrupted saves or cloud save sync failure, you can delete the local save and then sync a fresh complete save from the cloud to your device. You need to:

Delete Local Save File

1. Press Win + I to open Settings → Apps → Installed apps.
2. Search for Forza Horizon 6.
3. Click ··· on the right side, then select Advanced options.
4. Scroll to the bottom of the page and click Reset. Confirm the deletion of local save and cache data.

> Note: This will delete both the local save file and temporary cache. Make sure your cloud save exists before proceeding.

If you need to locate the save file manually, press Win + R, enter the following path, and press Enter:

%localappdata%\Packages\Microsoft.ForzaHorizon6_8wekyb3d8bbwe\SystemAppData\wgs

Open the wgs folder and delete all contents inside. It is recommended to back up this folder to your desktop beforehand in case you need to restore it later.

Re-sync Save from the Cloud

1. Make sure you are signed in with the same Microsoft / Xbox account as before.
2. Launch Forza Horizon 6.
3. When the game detects that the local save is missing, it will automatically prompt a cloud sync window.
4. Select Download save from the cloud and wait for the sync to complete. Once finished, you can enter the game normally.

> Note: Whether the cloud save contains your latest data depends on when you last successfully synced. If your most recent progress was not uploaded in time, you may lose some completed progress after re-syncing.

Some players repeatedly encounter cloud sync failures because Microsoft services can be blocked in certain regions or at certain times. The simplest solution is to use a network tool like GearUP to fix the connection and enable it when you need to sync cloud saves.

Remember, do not switch networks or disconnect during data synchronization.

If you are on a console, you can also try the router plugin, because consoles cannot install GearUP directly:

• ASUS partner router user guide
• ZTE partner router user guide
• OpenWrt router installation guide
• Steam Hardware Plugin Installation Guide