How to Fix Connection Failed in Genshin Impact

Genshin Impact is a game whose gameplay leans toward single-player, which causes some players to overlook that it actually requires a constant online connection; this also means it can be affected by issues such as network conditions, server status, and connectivity. For example, with each major version update, many players report encountering the annoying "connection failed" prompt when trying to log in or switch regions.

If the same situation occurs to you, don’t worry. This guide will walk you through all the common causes and the most effective fixes to get you back into Teyvat smoothly.

Types of Connection Errors in Genshin Impact

Players typically encounter several forms of connection issues. These are the most common:

1. "Connection Failed" during login: The game cannot authenticate your account due to network or server issues.
2. Stuck at 0% or 100% loading screen: Often caused by unstable routes or blocked connections.
3. Sudden disconnection while switching maps: A network spike may cause the server to forcibly disconnect the client.
4. Server region switching failure: Happens when the client cannot communicate with another regional server.
5. Error codes: Most are still related to unstable networks or blocked routes.

GearUP

Why Does Genshin Impact Fail to Connect?

Connection failures usually stem from problems on the player’s side (weak local network, device issues or corrupted files), along the route (ISP routing, VPNs/proxies, or firewalls), or at the server side (overload or maintenance). The short list below highlights the most common causes and quick clues to help you pinpoint where the issue is:

• Unstable/weak Wi‑Fi or too many devices
• Server congestion after updates/peak hours
• ISP routing issues, VPNs/proxies, firewalls or security tools blocking traffic
• Corrupted game files or device/configuration problems

How to Fix Disconnection Issues in Genshin Impact？

Check Genshin Server Status

First, please confirm that miHoYo/Genshin Impact’s servers are operating normally. You can follow the official social media accounts or community forums to learn about the latest server status. If the servers are experiencing issues, you can only wait for them to be fixed; no other measures will be effective.

Optimize Route with GearUP

If your network connection is technically normal but still unstable, you can try using GearUP. GearUP is a network optimization tool designed specifically for gaming and comes with acceleration schemes tailored for Genshin Impact. It can provide a stable connection and prevent disconnections during gameplay. Its adaptive intelligent routing feature uses algorithms to match multiple server routes and can automatically switch according to real-time network changes, ensuring stability while significantly reducing Genshin Impact’s ping. Below are the instructions for use:

Step 1: Click this button to download GearUP.

Step 2: Search for Genshin Impact.

Step 3: Select a server; if you choose "Auto", GearUP will connect you to the best available server.

Step 4: Start the boost, then launch the game — you’ll see real‑time network status and get a smoother connection.

Even if you’re a mobile player, GearUP has prepared a mobile accelerator: GearUP Mobile. It also features an extremely simple usage method and can optimize your network connection anywhere, letting you play Genshin Impact anytime, anywhere.

Improve Your Network Stability

**Start by ensuring your connection is solid. **

If you are a PC player, please use a wired connection whenever possible. If you must use Wi‑Fi or are a mobile player, choose the faster 5G or 6G frequency band, or pick the 2.4G band which is more stable at penetrating walls (when there are obstacles between you and the router). Also try to stay as close to the router as possible.

Restarting your router can refresh your IP route and clear temporary network problems.

The goal is to reduce packet loss and prevent the sudden spikes that cause login timeouts.

Check Game Files

Check whether Genshin Impact is the latest version, or repair the game files.

Although the miHoYo launcher has an automatic update function, in rare cases your Genshin Impact version may be too old to connect, so please check the game version.

If you still cannot connect, using the launcher's file detection and repair function can further ensure the integrity of your files. Sometimes potential file corruption may not be noticeable to you.

FAQs about Genshin Connection

Q1: Is this problem on my end or the server’s end?

Both are possible. After a major update or during peak hours, server congestion is common. Otherwise, it’s often your network route.

Q2: Does using a VPN help?

Usually ineffective, and may even make things worse. VPNs are built for data-privacy scenarios, whereas GearUP focuses on optimizing game connections.

Q3: Why does the error happen more after updates?

Major patches bring many returning players, which creates temporary server strain and slower login responses.

Conclusion

When new content launches, everyone wants to dive into the game immediately. But connection issues hold everyone back. These problems usually stem from unstable networks, slow DNS resolution, and similar factors. By trying the solutions provided in this article, you can typically resolve the issue quickly and seamlessly enjoy the new version of Genshin Impact.