①I’m using the mobile booster but can’t use router/hardware boost, why?
Answer: Router boost requires your home router to support the plugin, which is a hardware device that connects to your router to enhance its performance. otherwise, it won’t work.
②I’m using the mobile booster, can I only speed up the Switch with hotspot boost?
Answer: Yes, currently only the Switch can be boosted through hotspot boost. To speed up other devices like(Such as) XBOX and Playstation, please use hardware boost or PC boost.
③I can’t find th game I want to boost on PC booster, what should I do?
Answer: When using PC booster, make sure to include the Console name when searching for the game, such as “PS-FIFA22” or “XBOX-Call of Duty”. If you still can’t find it(the game), please submit a feedback request to add the game.(please submit a feedback request by clicking on the ‘Feedback’ button in the PC booster software. Our team will review your request and add the game if possible.)
④I have PS5 with PSN, Nintendo Switch with membership. I followed the instruction of PS booster setup. But I don’t know how to check the ping on PS. There were only a ping shows on the booster software. Did I miss sth?
Answer：Bascially in xbox,playstation and switch, many game you should set it in setting, you can google : how to show up the ping in PS5-GAME NAME,
For example, in PS 5:
For FIFA: https://help.ea.com/en-tr/help/fifa/fifa-connection-indicators/
FOR COD: https://errorfixer.co/warzone-2-show-ping-packet-loss/
Also the same in switch, also, if there are some game are not showing your ping in NS, you feel there is a big latency when you play: you can choose to make videos,30s-1min before and after boost, then explain your feeling in the feedback also can be also accpeted as a valid feedback.